FAQ's
Can you travel to my wedding location?
Yes we can! We love to travel! We cover weddings all across Minnesota and Wisconsin.
We cover Duluth, Minneapolis/St. Paul, St. Cloud without any additional travel fees.
If your wedding is outside this area, we may charge a small travel fee. If your wedding
is out of Minnesota or Wisconsin, give us a call and we can give you special pricing.
How do I reserve you for my wedding date?
All it takes is a signed contract and 25% of the package price down to hold your wedding date.
The balance is due on or before the wedding date. We book on a first-come-first-serve basis
in order to be as fair as possible.
Do you include a CD with all the images?
Yes. With every wedding package you receive a CD of all your edited images at full resolution
with print release. We also retain a backup of your images for one year after your wedding,
in case anything should happen to your CD. We highly recommend that you backup your images on your
computers' hard drive upon receiving your CD.
How long does it take to get our images?
Approximate turnaround time for images is two to three weeks. Hardcover books and albums take longer
(about two to three months from time of image selection.)
Do you charge extra for retouching?
We never charge extra for retouching. It's a service we offer for every image.
Do you take credit cards?
We accept all major credit cards through Google Checkout. You'll receive an invoice by email with a link to pay securely online.
All you need is a Google Checkout account, and they're quick and easy to create. We'll happily allow you to charge your entire
purchase, if you wish.
What equipment do you use?
We use Canon digital camera's and have an assortment of Canon professional lenses, with backups for everything,
so we're covered in the unlikely event of equipment failure.
Are you insured?
Yes we are. Many venues now require vendors (DJ's, caterer's, photographers, videographers, etc.) to show proof of business insurance. We can happily
provide this upon request.